Can I pause my subscription?

While we currently do not offer the option to pause your skincare subscription, we do provide flexibility in adjusting the shipment schedule to better suit your needs. By default, our shipments are scheduled every 6 weeks. However, if you require a longer interval between shipments or pushing out your ship date, we can accommodate that request. Simply log into your account and select "Subscriptions" from the top banner to manage your subscription preferences. You have the flexibility to reschedule, change the frequency, cancel or update your payment method of your subscriptions according to your needs.

Weight Management:
Typically, modifications to your Weight Management Subscription are unavailable due to an active payment plan. Once you have successfully completed the full 3-month subscription, we provide you with the flexibility to make changes to your weight management subscription according to your evolving needs. Simply reach out to our dedicated customer care team at, and they will assist you in adjusting your subscription.

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Do I have to take the assessment to purchase Qyral's products?

How can I reschedule or postpone my next order in my subscription?

How can I cancel my next order in my subscription?

Can I pause my subscription?